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Need assistance with your order? We're here to help! Contact our customer care team at info@jademackenzie.com.
FAQ
How can I track my order?
Looking to track your order? Simply log in to your account and select the order you'd like to track.
What are your shipping options?
We offer standard and express shipping options to cater to your needs.
How do I initiate a return?
To return an item, visit our returns portal and follow the instructions.
How do I contact your couriers?
For courier inquiries, please reach out to our customer care team for assistance.
Do you offer international shipping?
Yes, we provide international shipping to various destinations.
What is your return policy?
Our return policy allows you to return items within 30 days of purchase for a full refund.
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